Autonism

PRIVACY POLICY:

We, Hiray Motors (OPC) Pvt. Ltd., hereinafter referred to as Autonism, respect your privacy and appreciate your trust. Autonism collects your information in order to understand your interests and requirements, so that we can give you the best possible experience though our website www.autonism.com (hereinafter referred to as "our website") and/or mobile application or though other medium, to notify you any updated information, activities, offers, and new launch of product/s and/or service/s, to provide you the best possible customer assistance services, in short to improve your experience with Autonism and to prevent any kind of fraud or unlawful use.

This Privacy Policy describes the manner in which your personal information is collected, stored and used when you visit or avail any product/s and/or service/s from Autonism. You are advised to read this Privacy Policy carefully. By visiting and/or using our website and/or mobile application and availing our product/s and/or service/s, you agree to this Privacy Policy and you give us your consent to use and disclose your personal information in accordance with this Privacy Policy. We also request you to kindly review the Privacy Policy periodically since it can change without any prior notification.

SECTION 1: WHAT INFORMATION DO WE COLLECT?

  1. Device Information:

    When you visit our website and/or mobile application or any other medium through which you are availing our product/s and/or service/s, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, type of device you are using, the version of the operating system your device is running and some of the cookies that are installed on your device. Additionally, as you browse our website, we collect information about the individual web pages or products that you view, number of clicks, duration of time spent on our website, what websites or search terms referred you to our website, information about how you interact with our website and what website you visit after leaving our website.

    We collect Device Information using the following technologies:

    - "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier.

    - "Log files" track actions occurring on the website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    - "Web beacons," "tags,"" and "pixels" are electronic files used to record information about how you browse the website.

  2. Personal Information:

    We might also collect certain information from you, including your name, complete address, email ID, phone number, location and your car’s details such as make and model, VIN no. registration details, etc. We might also collect your billing name, company name, billing address and payment method when you avail our product/s and/or service/s. We NEVER collect your Credit Card and/or Debit Card details on our website and/or mobile application. All such information is collected and processed by our online payment partner PayTM.

  3. Other Information:

    We collect other information you post on our website and/or mobile application or on a third-party social media websites.

SECTION 2: HOW DO WE COLLECT INFORMATION?

  1. We collect information directly from you when you provide your details on our website and/or mobile application. We also collect information when you participate in any contests, offers, referral campaigns, events and/or any other kind of marketing and promotional campaigns run by us.

  2. We collect information when you post a comment or send us your questions and/or feedback to us from our website and/or mobile application or through any other medium.

  3. We collect your information with the help of tracking tools like Google Analytics, Webmaster, browser cookies, and any other third party tools used by us in order to improve customer experience and our platforms.

SECTION 3: HOW DO WE USE YOUR INFORMATION?

  1. To contact you.

  2. To respond to your requests or questions.

  3. To fulfill your order: We use the information to fulfill any orders for our product/s and/or service/s placed by you.

  4. To fulfill your requests for information about our service/s and/or product/s, to send you details of newly launched service/s and/or product/s, offers, facilities, etc.

  5. To send you important information regarding changes in our website, mobile application, terms and conditions, etc.

  6. To study customer interests and our website and/or mobile application’s performance in order to improve our website and/or mobile application.

  7. For security purposes: We use the Device Information that we collect to help us screen for potential risks and fraud (in particular, your IP address), and more generally to improve and optimize our website and/or mobile application (for example, by generating analytics about how our customers browse and interact with our website, and to assess the success of our marketing and advertising campaigns).

  8. To send you offers and/or any other benefits as per your interests and requirements.

  9. To send you transactional information about your order of product/s and/or service/s.

  10. As otherwise permitted by law.

SECTION 4: SHARING INFORMATION WITH THIRD PARTY

We are using third party tools to manage promotional activities, surveys, etc. in order to improve our website, mobile application and services and we might be sharing your information with such third party tools. However, we do not sell, rent, trade, or otherwise transfer to outside parties your information except with the third parties or vendors with whom we are engaged in business.

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use our website.

We may also share your Personal Information to comply with applicable laws and regulations, or other lawful request for information we receive, or to otherwise protect our rights.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

When you avail our product/s and/or service/s, we will maintain your Order Information for our records unless and until you ask us to delete this information.

SECTION 5: CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We request you to check our Privacy Policy periodically.

SECTION 6: CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contact@autonism.com or by mail using the details provided below:


 

Hiray Motors (OPC) Pvt. Ltd.
Office No. 2, Hiray’s Angelica, Plot No. 3, Sector-2, Ulwe, Navi Mumbai-400614.

Updated on 26/04/2020

 
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